• Telesales Executive (25 – 30k)

    Telesales Executive (25 – 30k)

    Job Description

    We are looking for an enthusiastic Telesales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

    An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

    The goal is to help the company grow by bringing in customers and developing business.

    Responsibilities

    • Contact potential or existing customers to inform them about a product or service using scripts
    • Answer questions about products or the company
    • Ask questions to understand customer requirements and close sales
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Go the “extra mile” to meet sales quota and facilitate future sales
    • Keep records of calls and sales and note useful information

     

    Qualifications

    • Diploma/Degree in Sales & Marketing or Business related qualification
    • 3 – 5 years’ proven experience as telesales representative
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of English
    • Excellent communication and interpersonal skills
    • Cool-tempered and able to handle rejection
    • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Sales Executive (35 – 40k)

    Sales Executive (35 – 40k)

    Job Description

    Sales Executive is responsible for selling our Training and Consultancy Services. They will be solely responsible for the growth of the company’s business by meeting and exceeding set sales targets.

    • Sell corporate training and management consultancy services
    • Develop a robust sales pipeline and actively pursue sales leads turning them into opportunities for sales.
    • Contacting potential and existing customers via telephone, email and face to face and other legal methods to sell company’s training and consulting services.
    • To develop and implement deal winning strategies & tactics and establish superior customer relationships.
    • Consistently meet/exceed revenue sales targets.
    • Maintain high level of professionalism and competence in every prospect and /or customer interactions.
    • Understanding the client requirements and then customizing the product/ services as per their needs.
    • Research and regularly pursue relevant Pre-qualification/Tenders/RFPs (request for proposals), including writing proposals – follow up to successful closure.
    • Identify and attend relevant industry functions on behalf of company to increase brand awareness and identify new sales prospects.
    • Develop and implement well-coordinated social media marketing strategies.
    • Supply management with reports on customer needs, problems, interests, competitive activities, daily sales activities and actual sales versus the target.
    • Following through on closed sales for the purposes of customer feedback and ensure outstanding bills are cleared

     

    Qualifications

    • Diploma/Degree in Sales & Marketing or Business related qualification
    • 3 – 5 years’ experience in similar role

     

    Key Skills for

    • Exceptional written, oral communication and presentation skills
    • Possess an in-depth understanding of our training and consulting services
    • Ability to persuade – A buoyant personality
    • Flexibility & Persistent
    • The ability to think on your feet
    • High energy levels – Lots of initiative
    • Outstanding telephone etiquette – A polite and friendly manner
    • Working knowledge of Microsoft Office suite
    • High levels of confidentiality
  • Travel Consultant 25-30k

    Travel Consultant (25-30K)

    Job Description

    Travel Consultant is responsible for organising and preparing holiday tours. They follow trends in the popularity of destinations and packages, and adjust company plans accordingly.

    • Deciding how many holidays to sell each season and the resorts/countries to use
    • Marketing holidays to clients via travel agents, websites, brochures and television advertising
    • Visiting resorts to ascertain accommodation quality and suitability
    • Liaising with coach operators, airlines, hoteliers and resort reps
    • Agreeing service levels, contracts and costs
    • Confirming customer names with airlines/hotels
    • Collecting, evaluating and responding (as appropriate) to customer feedback
    • Using market research information to guide decisions
    • Producing brochures and internet-based information
    • Providing pricing information
    • Handling bookings, invoicing and issuing of tickets
    • Predicting profits or number of bookings.

     

    Qualifications

    • Degree/Diploma Graduates in Leisure, Travel, Tourism, Management, Marketing and other business related qualification
    • 3-5 years’ experience in tour travel industry

     

    Key Skills for Tour Operators

    • A demonstrable interest in travel
    • Knowledge of key holiday destinations
    • Excellent interpersonal skills
    • Communication skills
    • Customer service skills
    • Organisational skills
    • IT skills
    • Commercial awareness
    • Good time management skills.

     

    How to Apply

    If you meet the above qualifications send CV to info@graysoncl.com by 30th September 2018. Only the shortlisted candidates will be contacted.

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