Welcome to a Different World of Training
Widen Your Perspective – Expand The Possibilities
The short shelf life of skills and a tightening labor market are giving rise to a multitude of skill gaps. Businesses are fighting to stay ahead of the curve, trying to hold onto their best talent and struggling to fill key positions.
Today’s Leadership Decisions Create Tomorrow’s Organisation Culture. Improve your employees’ performance and positively impact your bottom line with tailored training solutions from Grayson Consulting.
World Class Customised Programs: We get to know your business from the ‘front end’ and customise a unique training program specific to your business requirements.
You are in Excellent Company: Our client list includes both local and international firms from all sectors of the economy within and beyond Kenya.
Build Motivated Teams: We create a fun, energetic learning experience, specific and relevant to your business. We will draw out industry/company examples – thus making the training relevant and applicable to your staff.
Flexible Programs: Designed to suit the logistics of the workplace. Our rollout is designed to ensure most employees are able to attend when, where and within your budget.
We Focus on Diagnosing the Issues and Then Implementing the Solution: We consider both the context of the organisation and the careful planning and execution of technical elements as critical to the success of business improvement.
Cultivation of Strong Client Relationships: A business is as good as the clients it serves. We endeavor to provide value to these clients on a consistent, ongoing basis.
Up to Date, Reliable and Valid Training Material: We are constantly researching, updating and incorporating feedback from our clients to powerful models which can be directly applied to the workplace.
Our Coaches, Facilitators and Consultants Possess Strong Commercial and Educational Backgrounds: They are committed to the learning process, are specialised experts in their chosen fields of work. They are skilled at tailoring the same message to different levels of participant whilst generating enthusiasm for the topic.
There Are Several Ways You Can Access Our Training Programmes.
Public-run courses – Join our publicly-scheduled courses that are a highly, cost effective mean of meeting training objectives. Click to view our training calendar and boot your team.
Customised Courses – We create tailored, learning solutions designed to meet specific business challenges drawn from our existing courses. Request for a quotation.
How We Do It
Utilizing our high-impact 5-step approach as the framework for each client engagement ensures that we deliver the right training solution and that you realize the best return on your training investment.
Delightful Customer Service Workshop
Customer Service for Back Office Staff
Customer Service for Managers
Handling Customer Complaint Skills
Telephone Etiquette & Frontline Receptionist Skills
Mastering Digital Customer Experience
Healthcare Customer Care
Foundations of Contact Centre Management
High Impact Sales Workshop
Marketing for Non-Marketing Managers
Customer Management Strategies for Retention & Growth
Key Account Management
Boosting Sales Performance
The Sales Mastery
Real Estate Sales & Marketing Masterclass
Sales & Market Forecasting
Integrated Marketing Communication
HR Metrics & Analytics
Coaching & Mentoring Skills
HR for Non-HR Managers
Recruitment Interviewing & On-boarding
Job Analysis & Evaluation
Designing & Implementing Performance Management System
ROI in Learning & Development
OSHA & Workplace Safety
Negotiating Collective Bargain Agreement & Industrial Relations
Training Need Analysis
Performance Improvement Plans (PIP)
Emerging Rewards & Compensation Management
Talent Management & Succession Planning
Payroll Management & Benefits Administration
Tax Compliance & Regulatory Workshop
Integrated Business Planning, Budgeting & Forecasting Workshop
Finance for Non-Finance Workshop
International Financial Reporting Standards
Cash Flow Analysis & Forecasting Workshop
Mastering Internal Control & Fraud
Budget Formulation, Implementation, Monitoring & Control
New Manager Boot Camp
10 Tools for Highly Effective Managers
Supervisory & Leadership Development Skills
3D HD Manager Masterclass
Dare to Lead – Modular
Meeting Management & Minute Taking Skills
Work – Life Balance
Perfect PA, Executive Assistant & Office Administrator Masterclass
Effective Credit Management & Debt Collection Strategies
Management Development Program
Leading Highly Effective Teams
Business Strategy Development, Planning & Implementation
MS Excel Skills for Business
MS PowerPoint for Managers
MS Project for Managers
SPSS Data Analysis
Ms Excel for HR & Administrative Professionals
High Impact Presentation
Effective Communication Skills
Enhancing Communication through Emotional Intelligence
Project Management Skills
Monitoring & Evaluation
Project Communication & Stakeholders Engagement