Blog

23RD TO 25TH JUNE 2021 – ABERDARE COUNTRY CLUB NYERI The Effective Board! In business, as in families, overly permissive parenting is often blamed for egregious misbehavior. Recent scandals have exposed some boards as too passive, too indulgent, or flat-out oblivious to what goes... Read More

17TH & 18TH JUNE 2021 – CROWNE PLAZA HOTEL NAIROBI Cultivating Seeds of Success! Why is key account management so critical today?  Consider these factors: More sales revenue comes from fewer accounts yet many companies don’t manage these key accounts properly.  Intense... Read More

10TH & 11TH JUNE 2021 – MAIYAN RESORT NANYUKI Serving the People Who Serve Your Customers Payroll has long been viewed as a purely transactional processing cost centre, whose only organisational goals are to minimise the cost of processing and keep payroll noise to an... Read More

3RD & 4TH JUNE 2021 – CROWNE PLAZA HOTEL NAIROBI Opportunities Lie in The Place Where the Complaints Are! Your customers are your purest form of quality control. Without their approval, your business doesn’t grow and succeed. How an organisation handles customer... Read More

27TH & 28TH MAY 2021 – HILTON GARDEN INN HOTEL KAMPALA A Typical Retail Salesperson Is ‘Blind’ FMCG is a tremendously competitive and fast-paced industry and as such presents a unique set of challenges such as new technologies, multi-channel consumers, the effect of online... Read More

26TH TO 28TH MAY 2021 – LAKE NAIVASHA RESORT NAIVASHA An Organisation’s Memory Resides In Its Records. Business records at their core are operational and sometimes strategic assets. If they are not correctly managed, they can be in effect become “weaponized” over time to... Read More

26TH TO 28TH MAY 2021 – SWAHILI BEACH RESORT UKUNDA From Disruption to Opportunity. For supply chain executives, the 21st century have been notable for major supply chain disruptions that have highlighted vulnerabilities for individual companies and for entire industries... Read More

20TH & 21ST MAY 2021 – CROWNE PLAZA HOTEL NAIROBI The Human Connection! Whether at work, in business or even in life in general, we need to interact in person, get to know people and issues to get around more effectively.  As organisations get flatter and teams with their own... Read More

18TH TO 21ST MAY 2021 – FOUR POINTS BY SHERATON HOTEL NAIROBI Safety Isn’t Expensive, It’s Priceless Is your organisation prepared to manage health, safety and employee wellbeing effectively in a rapidly changing modern workplace? Understanding the inherent correlation between... Read More