Tel: 020 261 7718 | Email: info@graysoncl.com
 

NITA/TRN/917

SALES & TICKETING AGENT

Position Description:

This is a full time position. Our client is looking for highly experienced competent, reliable, energetic, organised and trustworthy Sales & Ticketing Agent to help them  grow their business.

Main Responsibilities

  • Make and confirm travel reservations and sell tickets to passengers
  • To optimise all front desk and call centre activity with guests lead to potential sales outcomes
  • Ensure reservation and ticketing policies and procedures are correctly implemented
  • Answer inbound calls from customers, employees, and management to respond to booking queries and to generate future bookings.

 

Required Qualifications and Experience

  • 3 Years’ experience in an airline or an IATA approved travel agency
  • Amadeus/Galileo experience is essential
  • Computer Skills (Ms Office & Web based applications).
  • Cooperative team worker who can work under pressure, whilst maintaining good questioning,
  • Listening and up-selling skills.
  • Customer service driven individuals preferred

 
To apply, please send your application letter, CV and testimonials to info@graysoncl.com


 

SALES EXECUTIVE  

Position Description:

Our client is looking for a sales executive to help grow their business by implementing strategies and campaigns to win new clients and maintain excellent business relationships with the potential and already existing clients.

Roles & Responsibilities

  • Develop a robust sales pipeline and actively pursue sales leads turning them into sales.
  • Contacting potential and existing customers via telephone, email and face to face and other legal methods to sell company’s training and consulting services.
  • To develop and implement deal winning strategies & tactics and establish superior customer relationships.
  • Consistently meet/exceed revenue sales targets.
  • Maintain high level of professionalism and competence in every prospect and /or customer interaction.
  • Research and regularly pursue relevant Pre-qualification/Tenders/RFPs (request for proposals), including writing proposals – follow up to successful closure.
  • Identify and attend relevant industry functions on behalf of company to increase brand awareness and identify new sales prospects.
  • Develop and implement well-coordinated social media marketing strategies.
  • Supply management with reports on customer needs, problems, interests, competitive activities, daily sales activities and actual sales versus the target.
  • Following through on closed sales for the purposes of customer feedback and ensure outstanding bills are cleared

 

Knowledge, Skills, Competencies & Experience

  • Diploma/Degree in Sales & Marketing or Business-related qualification
  • Exceptional written, oral communication and presentation skills
  • Results orientated with an entrepreneurial approach to business, coupled with a demonstrable track record of sales success
  • Ambitious and self – driven personality with a hunger for success
  • Independent working style and high degree of self-management.
  • Possess an in-depth understanding of our training and consulting services
  • Very comfortable and adept at cold calling
  • Ability to persuade – A buoyant personality
  • Flexibility & Persistent
  • The ability to think on your feet
  • High energy levels – Lots of initiative
  • Outstanding telephone etiquette – A polite and friendly manner
  • Working knowledge of Microsoft Office suite
  • High levels of confidentiality

 
To apply, please send your application letter, CV and testimonials to info@graysoncl.com


 

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