Without strong and effective relationships in today’s fast-paced, team-based and global work environments, they can’t function with peak efficiency. Maximum results will not be achieved. Emotional Intelligence competencies are at the heart of effective workplace relationships and productivity. Today we use Emotional Intelligence as an integrated set of skills that underpin highly effective, fast-reacting and innovative organizations.
Managers and executives are now being judged not just by how smart they are, but also how well they handle selves and relate to others. An individual’s ability to understand their own emotions and those of the people they work with is the key to self-improvement and better business performance.
This program is designed to provide you with the knowledge and tools to develop your emotional intelligence. You’ll learn how to avoid self-sabotaging outcomes by altering how you perceive and respond to emotionally-charged situations. In addition, you’ll improve your ability to resolve conflict constructively, create a productive work environment, build and mend relationships, and bounce back from setbacks and disappointment.
By the end of this training participants will be able to:
This training is suitable for all employees within the organisation.