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Course Title Course Description Target Group Course Dates Venue Charges
Managing Multiple Tasks, Priorities & Meeting Deadline

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Participants will develop the right capabilities and practical “how-to” techniques to achieve better results, higher productivity peace of mind, personal satisfaction and improves your reliability and credibility in the workplace Professionals of all levels who desire to learn practical management techniques that will assist them in tasks, establishing priorities and meeting tight deadlines for work and projects in order to maximize their performance 4th & 5th July 2019

 

Nairobi Ksh 40,500 + VAT pp /

USD 450

Labour Laws & Compliance

 

Today, employment laws are far-reaching, and managers — along with the organizations they work for — can’t afford the luxury of ignorance. You must be up to date on the law, as well as all its fuzzy interpretations, and know precisely how those laws apply to situations within your organization HR Managers /Officers, Line Managers, HODs, Supervisors, Unit Heads, Administrators, HR Staff, Risk, & Compliance Managers, Branch Managers, Staff Welfare Officers, Pensions & Benefits Officers, Recruitment Officers, Health & Safety Officers, Union Officials, Labor Relations Officers, Employee Relations Managers, Legal Practitioners, Chief Executive Officers Finance Directors, Finance Managers 11th & 12th   July 2019 Nairobi Ksh 40,500 + VAT pp /

USD 450

Key Account Management

 

 

Key Accounts are strategically important revenue channels that must be constantly developed, maintained and protected from your competitors. Success in developing profitable and ongoing relationships with major clients requires an investment of time, effort, careful planning and execution Account Managers, Client Service Managers, Sales Managers, Sales Agents, Marketing & Product Managers, Business Owners, Business Development Managers, Territory Managers, Key Account Executives, Account Executives, Marketing Officers, 11th & 12th

July 2019

Nairobi Ksh 40,500 + VAT pp /

USD 450

Enterprise Risk Management

 

 

The training will teach ERM and its application in organization, upscale skills in risk assessment and best practices in ERM. It will take participants through on how to integrate risk management in daily business operations to enhance risk-response decisions and how to manage cross-enterprise risks.

 

Risk Officers, Compliance Officers, Internal and External Auditors, C-Level Executives, Financial Controllers, Quality Assurance, Board Members, Senior Executives, Business Managers, Operations Managers, Business Development, Sales and Marketing, Policy Makers, Strategic Planners, Procurement and Sourcing, Operations and Logistics & Human Resources 18th & 19th

July 2019

Nairobi Ksh 40,500 + VAT pp /

USD 450

Mastering the Art of Customer Delight

 

 

 

How can companies create a consistent brand of service experience that will keep customers coming back? Thrive in this new environment by embedding the mindset and proven tactics to deliver exceptional customer experience Customer Service Reps, Receptionists, Front Office Staff, Call Center Agents, Field Service Representatives, Floor Managers, Team Leaders, Hospitality Staff Members, County Government Service Reps, Sales Agents, Technical And Support Personnel, 18th & 19th

July 2019

Nairobi Ksh 40,500 + VAT pp /

USD 450

The Complete Course on Management

 

 

 

Management is a challenging task and so excelling in it becomes critical. The “people factor” is the most daunting of management activities. Whilst most employees will be supportive and positive, others may be unpredictable and difficult. Thus, emerges the people paradox; there are your greatest strength but equally may prove your biggest problem Line Managers, HOD’s, Team Leaders, Supervisors, Branch Managers, Finance Manager, IT Managers, General Managers, Operations Managers, Human Resource Managers, Sales & Marketing Managers, Project Manages, Administration Managers, Entrepreneurs 24th to 26th

July 2019

Mombasa Ksh 62,500 + VAT pp/

USD 650

OSHA & Workplace Safety

 

 

 

Could your organization pass an OSHA inspection tomorrow? The right to safe and health working conditions has dramatically gained a lot of interest at the global, regional and national levels. Organizations have a moral responsibility to ensure the safety and well-being of their employees Health & Safety Committee Members, Fire Marshals, Safety Managers, Departmental Heads, Risk Managers, Line Managers, L & D Managers, Administrators, General Managers, Operations Managers, Floor Managers, HR Managers/Officers, Facility Managers, Audit Managers 25th & 26th

July 2019

Mombasa Ksh 40,500 + VAT pp /

USD 450

Running Effective Meetings & Minute Taking Skills

 

 

 

Across an entire organisation, many meetings from informal to formal are taking place every day. But if people can’t remember or agree on what actually occurred at a meeting, how can such a group effectively accomplish its objectives?

 

Committee Chairpersons, Committee Members, Personal Assistants, Executive Assistants, Office Administrators, Secretaries, Project Assistants, Office Admins, and or anyone who has to write or contribute to business reports, proposals, white papers or other types of written business communication. 25th & 26th

July 2019

Kampala Ksh 40,500 + VAT pp /

USD 450