The Complete Course on Management
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Management is a challenging task and so excelling in it becomes critical. The “people factor” is the most daunting of management activities. Whilst most employees will be supportive and positive, others may be unpredictable and difficult. Thus, emerges the people paradox; there are your greatest strength but equally may prove your biggest problem. Line Managers, HOD’s, Team Leaders, Supervisors, Branch Managers, Finance Manager, IT Managers, General Managers, Operations Managers, Human Resource Managers, Sales & Marketing Managers, Project Manages, Administration Managers, Entrepreneurs. 21st & 22nd February 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Cash Flow Analysis and Forecasting Workshop
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This workshop is design to help participants appreciate how important cash flow is. Then understand the basics of cash flow management, forecasting and accounting so as to keep tabs on your firm’s financial health. And finally, have systems in place that ensure that you and/or other key financial personnel monitor your cash flow regularly. Financial Controllers/ Managers Financial Analysts, Management Accountants,
Business Analysts, Treasury Professionals, Budgeting & Planning Managers, Managing Directors, CEO, General Managers, Credit Analysts, Commercial Managers, Divisional Managers, Purchasing & Supply Chain Managers, Project Managers.
21st & 22nd February 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Leadership, Communication and Interpersonal Skills Workshop
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Effective people skills open doors for better understanding and stronger support among people in the workplace. Your success, fulfilment and happiness depend on your ability to relate effectively. In this world of high technology, you must never sacrifice the high touch necessity for warm and rewarding relationships. This course is appropriate for all levels of staff. 7th and 8th March 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

The Complete Course on Facilities Management Workshop
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This 2-day workshop will apply the Best Practices to organize and manage a facilities department as a successful “business within a business”. The goal is to operate and maintain the facilities in an effective and efficient way, in order to integrate function, people and place. Facility Managers, Building Managers /Property Owners, Building/Premises/Estate Managers, Real Estate Analysts, Building /General Services Managers, Manufacturing Site /Plant Managers, Asset & Maintenance Managers, Maintenance & Reliability Engineers, Consultants in Facilities Management and Occupational Safety Professionals. 7th and 8th March 2019 Kigali USD 450

Financial Literacy Program
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Many employees struggle with managing their personal finances. In their pursuit of ‘’fake it till you make it attitude’’, to keep up with the current trends, outdo their colleagues and the easy access to instant mobile money lenders has left many employees paying enormous fees in interest, and thus exacerbating their chronic debt and stress and as a result cannot concentrate effectively on their jobs. This program is designed for all level of employees who want to learn more about dealing with their personal finances. 13th March 2019 Nairobi Ksh 22,500 + VAT pp/USD 250

Fraud Awareness, Prevention, Detection and Investigations Workshop
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This workshop will help you to learn why people commit fraud, how to identify fraud risks, establish an anti-fraud culture and ensure fraud awareness in your organization. This training course will explain how to build a robust fraud risk management program and how to integrate anti-fraud initiatives into your fraud risk management program. Board Members, Risk Champions, Internal & External Auditors, Investigators, Finance Profs, Country/Program Directors Risk Managers, Bankers, Internal Control Profs, Legal Officers, Procurement Profs, Security Managers, ICT Officers, Procurement, Stock Verifiers, Compliance Profs. 12th to 15th March 2019 Nairobi Ksh 88,500 + VAT pp/USD 900

Dynamic Selling Skills and Technique
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The key to your sales team’s ultimate success is to follow a proven, repeatable process that effectively uncovers and meets your customers’ needs. This 2-day intensive workshop focuses on a dynamic sales process that will assist you to develop a more structured sales approach and enable you to quickly develop skills and techniques that can enhance your sales performance. CEOs’, All Internal Auditors in the Public and Private Sectors, External Auditors, ICT Managers, Branch Managers, Corporate Communications Managers, Accountants & Finance Professionals. 21st and 22nd March 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

The Complete Course on Facilities Management
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This 2-day workshop will apply the Best Practices to organize and manage a facilities department as a successful “business within a business”. The goal is to operate and maintain the facilities in an effective and efficient way, in order to integrate function, people and place. Facility Managers, Building Managers /Property Owners, Building/Premises/Estate Managers, Real Estate Analysts, Building /General Services Managers, Manufacturing Site /Plant Managers, Asset & Maintenance Managers, Maintenance & Reliability Engineers, Consultants in Facilities Management and Occupational Safety Professionals. 21st and 22nd March 2019 Kampala USD 450

ICT Proficiency Skills for PA, Executive Secretaries and Office Administrator
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Today’s business environment is high tech, fast paced and ever changing. This course will demonstrate how you can take charge of your technology and truly exploit its business potential. It will offer innovative approaches and describe the emerging 21st century business etiquette and show how its application can maximise your professional influence and effectiveness. Expand your horizons beyond traditional role of the secretary or personal assistant gain new skills, take on more responsibility and achieve greater work satisfaction. Executive Assistant, Executive Secretary, Legal Secretary, Medical Receptionist, Office Administrator, Office Manager, Personal Assistant. 28th & 29th March 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Running Effective Meetings & Minute Taking Skills Workshop
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Across an entire organisation, many meetings from informal to formal are taking place every day. But if people can’t remember or agree on what actually occurred at a meeting, how can such a group effectively accomplish its objectives? Committee Chairpersons, Committee Members, Personal Assistants, Executive Assistants, Office Administrators, Secretaries, Project Assistants, Office Admins. 28th & 29th March 2019 Kampala USD 450 pp

Fraud Awareness, Prevention, Detection and Investigations Workshop
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This workshop will help you to learn why people commit fraud, how to identify fraud risks, establish an anti-fraud culture and ensure fraud awareness in your organization. This training course will explain how to build a robust fraud risk management program and how to integrate anti-fraud initiatives into your fraud risk management program. Board Members, Risk Champions, Internal & External Auditors, Investigators, Finance Profs, Country/Program Directors Risk Managers, Bankers, Internal Control Profs, Legal Officers, Procurement Profs, Security Managers, ICT Officers, Procurement, Stock Verifiers, Compliance Profs. 2nd to 5th 2019 Kigali USD 850

Effective Records and Information Management Skills Workshop
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Every organisation needs accurate information to develop, deliver and assess the effectiveness of its policies, programmes and services and to make informed decisions. This course is designed to provide you with the latest information to improve the management of your organisation’s records. Records Mangers, Archivists, Office Managers, Health Records Technician, Information Managers, Filling Clerks, Data Protection Officers, Compliance Officers, Company Secretaries, Administrators, Database Managers, Library Technician 4th & 5th April 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

MS PowerPoint Design for Managers
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Whether your delivering the presentation or preparing it for others, the use of PowerPoint has become one the most ubiquitous tools in business. And still, so few of us have learned the depth and full range of its capability to creating truly stunning, engaging or compelling presentation decks. All Professionals, Executives, Managers, Technicians, Front Line, Engineers and Supervisory staff. 10th April 2019 Nairobi Ksh 22,500 + VAT pp/USD 250

International Marketing Strategies Workshop
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Most traditional market boundaries have disappeared. Successful firms in sectors as diverse as consumer packaged goods, consumer durables, industrial goods, and services have discovered that traditional rules of competition have changed dramatically in today’s globalized markets. New strategies are determining who are the winners and the losers. Firms which respond proactively to the challenges of a globalized world outperform firms who are unable to adequately respond to a changed world. Marketing Mangers, Sales Managers & Agents, Client Service Managers, Product Managers, Business Owners, Business Development Managers, Territory Managers, Key Account Managers, Account Executives, Marketing Officers, Channels Manager, 10th to 12th April 2019 Nairobi Ksh 62,500 + VAT pp/USD 650

Labour Laws and Compliance Workshop
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Today, employment laws are far-reaching, and managers — along with the organizations they work for — can’t afford the luxury of ignorance. You must be up to date on the law, as well as all its fuzzy interpretations, and know precisely how those laws apply to situations within your organization. HR Managers /Officers, Line Managers, HODs, Supervisors, Unit Heads, Administrators, HR Staff, Risk, & Compliance Managers, Branch Managers, Staff Welfare Officers, Pensions & Benefits Officers, Recruitment Officers, Health & Safety Officers, Union Officials, Labor Relations Officers, Employee Relations Managers, Legal Practitioners, Chief Executive Officers Finance Directors, Finance Managers. 11th and 12th April 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

High Impact Presentation Skills Workshop
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The people who consistently nail speeches, influence others, and advance quickly have strong presentation skills. Imagine if you could easily communicate and get your peers, customers, and executives excited about your ideas. You totally can. All employees who find themselves having to deliver formal presentations. 24th April 2019 Nairobi Ksh 22,500 + VAT pp/USD 250

The Complete Course on Management
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Management is a challenging task and so excelling in it becomes critical. The “people factor” is the most daunting of management activities. Whilst most employees will be supportive and positive, others may be unpredictable and difficult. Thus, emerges the people paradox; there are your greatest strength but equally may prove your biggest problem. All employees who find themselves having to deliver formal presentationsLine Managers, HOD’s, Team Leaders, Supervisors, Branch Managers, Finance Manager, IT Managers, General Managers, Operations Managers, Human Resource Managers, Sales & Marketing Managers, Project Manages, Administration Managers, Entrepreneurs. 25th and 26th April 2019 Kampala USD 450

Mastering the Art of Customer Delight Workshop
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In today’s incredibly competitive marketplace, consistently delivering exceptional customer service is the most proven and reliable way to grow your business. How can companies create a consistent brand of service experience that will keep customers coming back? Thrive in this new environment by embedding the mindset and proven tactics to deliver exceptional customer experience. Customer Service Reps, Receptionists, Front Office Staff, Call Center Agents, Field Service Representatives, Floor Managers, Team Leaders, Hospitality Staff Members, County Government Service Reps, Sales Agents, Technical And Support Personnel. 25th and 26th April 2019 Nairobi Ksh 40,500 + VAT pp/USD 450
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