High Impact Presentation Skills
bookbutton
The three hallmarks of a successful presentation are a confident delivery, a crystal-clear message and an air of credibility. This workshop breaks down those elements and provides expert guidance and concrete information to master each aspect. This workshop is designed for all employees in the organisation. 6th June 2018 Nairobi Ksh 22,500 + VAT pp/ USD 250

Telephone Etiquette and Frontline Receptionist Skills Workshop
bookbutton
This is a practical course designed to handle everyday scenarios: confident professional greetings, screening and clarifying customer requests, announcing and transferring calls to the correct department, complete and accurate message taking, using appropriate professional words and phrases and projecting a positive “can-do” image that creates customer loyalty. Receptionists, Call Centre Agents, Frontline staff, Switchboard Operators, Customer Care Representatives, Telesales Professionals, Secretaries, Administration Officers 7th and 8th June 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Talent Management & Succession Planning Workshop
bookbutton
Competition for talented people with the knowledge, skills and behaviours necessary for organisations to succeed has increased. It’s then critical for the HR function to have a strategy to attract, develop and retain talented individuals who could become successors for pivotal roles and future leaders within their organisations. Talent Managers, Recruitment Managers, HR Generalists, Talent Acquisition Managers, Employee Engagement Officers, Succession Planning Managers, Line Managers, HODs’, Supervisors, Business Leaders, Compensation Managers, HR Business Partners, HR Officers, HR Consultants, OD and L & D Professionals. 7th and 8th June 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Marketing Communication Strategies Workshop
bookbutton
The process of creating a marketing communication strategy has gotten more complex as more marketing activities move to the Internet. This has made it even more important to understand customer segments and how to communicate with those potential customers. Marketing Managers, Brand Managers, Category Managers, Sales Managers, Advertising Managers, Business Development Managers, New Product Development Managers, Entrepreneurs, Start-ups, Public Relations Practitioners, Corporate Planners, Project Managers, Account Managers, Branch Managers. 21st and 22nd June 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

10 Tools For Highly Effective Managers
bookbutton
Today’s most-successful managers didn’t get that way by accident. They learned and applied the habits of great management. They would not have sustained and lasting success unless they are able to effectively lead themselves, influence, engage, and collaborate with others—and continuously improve and renew their capabilities. Senior Executives, Branch Managers, HOD’s, Line Managers, Team Leaders, Supervisors, Finance Manager, IT Managers, General Managers, Operations Managers, Human Resource Managers, Sales & Marketing Managers, Project Manages, Administration Managers Change Managers, Entrepreneurs and anyone managing people or is willing to expand their management skills. 21st and 22nd June 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Sales Mastery Workshop
bookbutton
The Sales Mastery Program challenges common approaches to selling and introduces a simple framework that you can implement immediately to amplify your natural sales ability, build greater rapport, create compelling value, and close more deals. Frontline Sales Team , Sales & Marketing professionals, Middle Management, Branch Heads, Customer Relationship Executives, Corporate Communication Managers, Key Account Mangers, Business Owners/Entrepreneurs, Business Development Managers/Executives, Social Media Managers, Branding Experts. 12th and 13th July 2018 Kampala USD 450

Ms Excel for HR and Administrative Professionals
bookbutton
Become more efficient in your HR & Administrative job by learning how to use MS Excel effectively. Participants will learn powerful tools and techniques that save hours to perform the daily activities in managing the company’s workforce such as payroll, timekeeping, leaves, performance appraisal, CV database and many more. HR Professionals from: Admin Officers, Payroll Officers, Compensation & Benefits Officers, HR Generalists, HR Consultants, Performance Management Executives, Training & OD Officers, HR Managers, HR Data Analysts, Talent Managers. 21st and 22nd June 2018 Nairobi Ksh 36,500 + VAT pp/ USD 400

Perfect PA, Executive Assistant and Office Administrator Masterclass
bookbutton
Executive secretaries of the 21st Century require knowledge, skills and abilities that are closely aligned to many of those of their executive bosses. They are increasingly depended on to work under pressure and use initiative to help achieve business objectives. This seminar is not to be missed. The role of Executive Assistant and PAs has reached a really exciting juncture in its evolution. This two-day course is designed for PAs, executive secretaries and office managers, office assistants, receptionists, event coordinators, and other professionals who want to be more proactive and skilled, in order to manage multiple responsibilities more effectively. 28th and 29th June 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Cash Flow Analysis and Forecasting Workshop
bookbutton
Do you know the status of your business’s cash flow right now? What about six months from now? How confident are you that your business would be able to ride out any dry periods where cash outflow exceeds incoming cash? Financial Controllers, Working Capital Managers, Financial Analysts, Financial Managers, Accountants, Treasury Professionals, Budgeting & Planning Managers, Managing Directors, CEO, Credit Analysts, Purchasing & Supply Chain Managers, Department Heads, Finance Officers, HR Managers. 28th and 29th June 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Implementing Performance Improvement Plans (PIP) Workshop
bookbutton
This workshop sets out to improve the way that Managers and Team Leaders handle expectation setting, continuous feedback and confronting poor performance with a view to restoring performance to acceptable levels or the termination/re-assignment of the performer. HR Managers / Officers, Supervisors, Team Leaders, Head of Departments, Employees Relations Managers, Talent Acquisition Managers, Training Managers, Learning & Development Managers, HR Generalists. 4th July 2018 Nairobi Ksh 22,500 + VAT pp/ USD 250

Project Management Workshop
bookbutton
This workshop will equip the participants with the foundations of project management processes: initiating, planning, executing, monitoring & controlling and closing. Participants will gain an understanding of how the project management processes are used during each phase of a project to build a better, more effective project. Project Managers and Coordinators, Project Officers, Program Officers, Event Planners/Organisers, R and D Officers, Business Planning Coordinators, Technical Service and Support Staff, Finance Managers, Marketing Managers, Training Champions, Administrators and Managers responsible for Coordinating, Facilitating or Managing Projects and Programs. 5th and 6th July 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Effective Negotiation and Contracting Skills Workshop
bookbutton
This course enables delegates to successfully negotiate contracts, deals and disputes while maintaining good relationships with the other party and their advisers. Sales & Marketing Professionals, Commercial Managers, Business Development Executives, Contract Team Leaders and Administrators, Contract Engineers and other Contract Professionals, Project Managers and Coordinators, Financial Managers, Procurement Executives, Service Delivery Professionals. 5th and 6th July 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Advance MS Excel for Business
bookbutton
MS Excel is one of today’s most powerful and versatile tools that have become entrenched in business processes worldwide. Thus a working knowledge of Excel is vital for most professionals today but if you are not familiar with its basic functions, formulas, commands and keystrokes, you are setting yourself up for frustration and disappointment. Line Managers and Supervisors, Office Managers, Investment Bankers, Management Consultants, Accountants, Personal Assistants, Marketers, Engineers, Business Analysts, Recruiters, Production, Operations, Trainers, Human Resource Officers, Administrative Assistants, Project Managers, Sales Managers, IT Professionals, Legal Officers, Cashiers and Loan Officers. 9th to 13th July 2018 Nairobi Ksh 89,500 + VAT pp/ USD 900

New Manager Boot Camp
bookbutton
Our New Manager Boot Camp brings emerging leaders together to develop effective and healthy management practices to ensure that your strategy gets executed, that the business succeeds, and that you keep attracting, the best people out there. Newly Appointed Managers, Supervisors, Engineers, HODs’, ICT Professionals, Sales & Marketing Managers, HR Managers, Engineers, Team Leaders, Managers, Line Managers, Acting Managers, soon to be appointed Managers and those already in management but with no formal training in management. 12th and 13th July 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Delightful Customer Experience Workshop
bookbutton
In today’s customer-focused world, great customer experience is essential to stay competitive. Whether profit making or not-for-profit, all organisations are accountable for their customers’ satisfaction. The goal as an organisation is to have customer service that is not just the best but legendary. Customer experience representatives, front office staff, sales agents, call centre agents, technical and support personnel, field service representatives, account executives, admin officers, cashiers, credit and billing specialists, business owners—as well as managers who want to refresh their skills in order to guide their teams. 12th and 13th July 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

Marketing for Non-Marketing Professionals
bookbutton
Participants will understand and apply marketing thinking, concepts and tools to their respective functions so as to achieve success required of them and the company in a competitive marketplace. They will explores how to use Marketing to gain and sustain business advantage, for both survival and growth. Finance and Accounting Professionals, Engineering Managers, Project Managers, HR Professionals, Business Owners, Procurement Managers, Supervisors, Customer Care Champions, and any other professional wish to broaden their management knowledge and skills in marketing. 19th and 20th July 2018 Naivasha Ksh 40,500 + VAT pp/ USD 450

Effective Credit Management and Debt Collection Strategies
bookbutton
This workshop gives you a solid understanding of the basic principles of managing credit and implementing a well-structured credit and collection system that fits the needs of your company and your clients. When you complete this program, you will be able to review or reorganize any accounts receivable within your organisation. Accounts Receivable Officers, Credit Supervisors and Managers, Credit Controllers, Debt Recovery Agents, Back Office Staff, Finance, Accounts & Admin. Executives and Managers, Office Managers, Sales & Marketing Professionals, Business Owners, Credit Analysts, Collection Managers and their assistants, Bank Loan Officers & Credit Committee Members. 19th and 20th July 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450

International Financial Reporting Standards
bookbutton
The workshop intends to enhance the capacity on participants’ knowledge and professional skills on the requirements of the new IFRS 9 Standard. The session will also leave them fully equipped to meet the demands of the new standard. Finance Managers, Financial Controllers, Finance Directors, All Senior Finance Staff, Reporting Accountants, Risk & Compliance officers 26th and 27th July 2018 Nairobi Ksh 40,500 + VAT pp/ USD 450
TOP