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Course Title Course Description Target Group Course Dates Venue Charges
Supplier Relationship Management and Operational Excellence
Supplier Relationship Management (SRM) combined with Operational Excellence allows organisations to effectively manage those suppliers who are important to you and unlock value. It also includes developing Strategic Collaborative Relationships (SCR) with the critical few suppliers who could make a profound difference to your business, both now and in the future Operations Personnel, Warehouse and Supply Chain Management Practitioners, Procurement and Purchasing Professionals, Professionals in Logistics Functions, Warehouse and Distribution Officers / Supervisors 27th and 28th February 2020 Nairobi Ksh 40,500 + VAT /USD 450 pp
Leadership, Communication and Interpersonal Skills Workshop
This 2-day fun, interactive workshop is designed to help delegates to improve their influence and effectiveness with others. Learn how to communicate more effectively and create a climate for positive action. This course is appropriate for all levels of staff 5th and 6th March 2020 Nairobi Ksh 40,500 + VAT /USD 450 pp
Industrial Relations, Employee Relations and Union Harmony Workshop
The course will provide participants with current and important information on the structure, functions and objectives of Trade Unions. It will also explore transformational IR/ER and encourage good working relationships with all stakeholders. Employee Relations Managers, Industrial Relations Executives, Union Officials, Performance Management Managers, HR Managers, Company Secretaries, Legal Officers, Labour Relations Officers 12th and 13th March 2020 Nairobi Ksh 40,500 + VAT /USD 450 pp
High Performance Sales Workshop
High-performing salespeople build relationships that lead to sales. Enduring relationships lead to loyalty, which creates a lucrative sales pipeline. Whether you are selling a Service, a Project, or a Product, this workshop will enable you to structure your sales process, anticipate the customer queries, communicate effectively and grow strong relationships with your customers Sales Professionals, Account Executives, Business Owners, Marketing Professionals, Business Development Executives, Account Executives, Customer Relationship Executives, Corporate Sales Executives 12th and 13th March 2020 Nairobi Ksh 40,500 + VAT /USD 450 pp
Data Analysis and Visualisation Using R Programming
This 4-day hands-on workshop gets participants up and running with R statistical software. It is designed to provide the solid foundation needed to conduct data analysis and visualization for data science. Professionals from any industry who have data to manage, clean, analyze, visualize and explore
Clinicians, Researchers, Academics, Finance, Government agencies, Insurance, Pharmaceutics, Logistics, Health Care, Hospitality, Construction.
17th to 20th March 2020 Nairobi Ksh 40,500 + VAT /USD 450 pp
Mastering Internal Control to Prevent and Detect Corporate Fraud Masterclass
Designing and implementing an effective system of Internal Control for your organization is an important step towards safeguarding your resources and increasing your levels of accountability. Board Members, Directors, CEOs’ Financial Controllers, Chief Financial Officers, Internal and External Auditors, Accountants, Certified Fraud Examiners, Risk Managers, Legal and Compliance Officers, HODs in Finance, Loss Prevention Specialists, Internal Control Professionals, Procurement and ICT Professionals. 19th and 20th March 2020 Nairobi Ksh 40,500 + VAT /USD 450 pp
Accounts Receivable and Credit Policies Management Workshop
A sizable share of a company’s working capital is tied up in Accounts Receivable (AR) and this poses a high liquidity risk. It is indeed imperative, for the organisations’ to develop and implement an effective and efficient internal credit system to protect their liquidity and profit. Accounts Receivable Managers/Officers, Credit Managers, Revenue Accountants, Credit Officers, Billing and Collection Clerks, Sales Managers, Sales Executives, Credit Supervisors, Bank Loan Officers, Debt Recovery Agents, Finance / Accounts and Administration Professionals. 19th and 20th March 2020 Kampala USD 450 pp
Effective Filing, Records and Office Management Workshop
As the creation of infinite amounts of information continues to increase and regulatory laws evolve, the need to develop reliable filling and records management becomes only more imperative. Office Managers, Registry Staff, Records Officers, Administrative Assistants, Filling Clerks, Legal Assistants, Medical Records Officers, HR Staff, Secretaries, Personal Assistants, Frontline Staff, Receptionist, Office Staff, Bookkeepers, Accounts Assistants, Entrepreneurs, Church Office Staff, IT Officers, Support Staff 26th and 27th March 2020 Nairobi Ksh 40,500 + VAT / USD 450 pp
Emerging Trends In Debt Collection and Management
This course covers every aspect of the debt collection function giving a thorough insight into all the practical and emerging issues relating to debt management. Collection Executives, Finance Executives, Account Receivables Officers, Credit Analysts, Credit Supervisors and Managers, Legal Managers, Accountants, Sales and Marketing Officers, Bankers 2nd and 3rd April 2020 Nairobi Ksh 40,500 + VAT / USD 450 pp
The ‘Lost’ Labour Laws
This workshop will expose participants to other Employment Laws apart from the 5 ACTS enacted in 2007. HR Managers /Officers, Supervisors, Administrators, HR Staff, Staff Welfare, Pensions and Benefits Officers, Health and Safety Officers, Union Officials, Labor Relations Officers, Practitioners, 2nd and 3rd April 2020 Nairobi Ksh 40,500 + VAT / USD 450 pp
Marketing Communication and Brand Management
Effective marketing communications and brand support activities rely on understanding how to influence and build relationships with stakeholders, as well as coordinate activities using appropriate tools. Marketing Communications Practitioners, Marketing Managers, Product and Brand Managers, Social Media Specialist, Digital Strategist, Media Planners, Event Managers, Sales Managers. PR Managers 15th to 17th April 2020 Naivasha Ksh 64,500 + VAT / USD 650 pp
Next Generation Customer Experience
Customers expect immediate, personalised, and convenient experiences, and only those organisations prepared to satisfy these expectations will be positioned for success. Delivering a valued experience therefore can drive customer growth, profitability and loyalty. Customer Service Professionals, Floor Managers, Brand Managers, Sales and Marketing Professionals, Client Service Professionals, Relationship Managers, Digital Marketing Professionals, Hospitality and Government Service Officers. 16th and 17th April 2020 Nairobi Ksh 40,500 + VAT / USD 450 pp
Public Relations and Corporate Communication
Public relations and communications campaigns can help drive strategic organizational change, build in house/public perceptions and drive reputation. Corporate Communications Practitioners, PR Practitioners, Marketing Managers, Government and Public Affairs Offices, Product and Brand Managers, Social Media Specialist, Media Planners, Event Managers, Customer Relations Officers, CSR/Sustainability Officers. 16th and 17th April 2020 Kampala USD 450 pp
Business Continuity and Resilience Management
Business continuity is gaining increasing significance in today’s business administration. It is an organization’s ability to ensure operations and core business functions are not severely impacted by a disaster or unplanned incident that cripple critical systems. This is a cross-functional programme that cuts across the entire organization including Operations /Production, Finance, IT, Sales and Marketing, Procurement /Logistics, and Stores /Warehousing 22nd to 24th April 2020 Mombasa Ksh 64,500 + VAT / USD 650 pp
Mastering People Management and Team Leadership
This program will expose participants to a range of different approaches to management and leadership practice, allowing them to select those most suitable for their situation and personal style. Head of Departments, Team Leaders, Supervisors HR Professionals and all Management Professionals in Private, Public and NGOs’ sectors. 23rd and 24th April 2020 Nairobi Ksh 40,500 + VAT / USD 450 pp