Financial and Commercial Acumen for HR Professionals Workshop
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Become a more well-rounded HR professional by enhancing your understanding of the complex world of finance. Learn key financial terms and concepts, how to analyze financial data, and how to recognize patterns and opportunities in the financial arena. With a better understanding of finance, gain valuable insight into your organization’s strategy and make your HR department an indispensable component of your organization. HR Directors, HR Managers & Officers, HR Analysts, HR Advisors, Performance & Reward Managers, General Managers HR, Heads of HR, HR Consultants, HR Business Partners, HR Shared Services, Talent Managers, People & Culture Managers, HR Systems Managers, Finance Managers, HR Generalists, Training & Development Managers. 24th & 25th January 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Running Effective Meetings and Minutes Taking Skills Workshop
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Across an entire organisation, many meetings from informal to formal are taking place every day. But if people can’t remember or agree on what actually occurred at a meeting, how can such a group effectively accomplish its objectives? Committee Chairpersons, Committee Members, Personal Assistants, Executive Assistants, Office Administrators, Secretaries, Project Assistants, Office Admins, and or anyone who has to write or contribute to business reports, proposals, white papers or other types of written business communication. 31st Jan and 1st Feb 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Telephone Etiquette and Frontline Receptionist Skills Workshop
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Why is the most visible team in the company also often the least recognised, with little or no appreciation? Switchboard operators, receptionists and front line employees are often the first point of contact your customers have with your organisation, providing a moment of truth that can be critical in establishing a positive, professional impression of your brand. Customer Service Reps, Receptionists and Frontline Staff, Call Centre Agents, Switchboard Operators, Telesales Professionals, Personal Assistants/Secretaries, Account Receivable Professionals, and Office Support Staff . 7th and 8th February 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Essential Communication Skills for Professionals
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The ability to communicate effectively at work and in life is perhaps the most critical skill for anyone. This workshop will help managers understand their own communication style, learn the essentials of good communication and develop their confidence to communicate effectively. All management level employees 14th and 15th February 2019 Kigali USD 450

Entrepreneurship Skills for Managers Workshop
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This 2-day intensive and practical program provide managers with a deep understanding and skills instrumental in successful decision making, recognising opportunities, creating flawless strategies, having effective resource management and accurate goal setting. All management level employees 14th and 15th February 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Dynamic Selling Skills and Techniques Workshop
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The key to your sales team’s ultimate success is to follow a proven, repeatable process that effectively uncovers and meets your customers’ needs. This 2-day intensive workshop focuses on a dynamic sales process that will assist you to develop a more structured sales approach and enable you to quickly develop skills and techniques that can enhance your sales performance. Sales Executives and Sales Representatives, Sales Team members, Sales Account Managers, Employees working as sales support staff and/or sales admin, Front Line Customer Services Staff, Business Development Executives, Marketing Executives, Sales Managers, Operations Managers and Account Managers 14th and 15th February 2019 Kampala Ksh 40,500 + VAT pp/USD 450

MS Excel for Business
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Microsoft Excel is one of today’s most powerful and versatile tools that have become entrenched in business processes worldwide. Thus a working knowledge of Excel is vital for most professionals today but if you are not familiar with its basic functions, formulas, commands and keystrokes, you are setting yourself up for frustration and disappointment. Line Managers and Supervisors, Office Managers, Investment Bankers, Management Consultants, Accountants, Personal Assistants, Marketers, Engineers, Business Analysts, Recruiters, Production, Operations, Trainers, HRO, Admin Assistants, Project Managers, Sales Managers, IT Professionals, Legal Officers, Cashiers and Loan Officers. 20th February 2019 Nairobi Ksh 22,500 + VAT pp/USD 250

The Complete Course on Management
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Management is a challenging task and so excelling in it becomes critical. The “people factor” is the most daunting of management activities. Whilst most employees will be supportive and positive, others may be unpredictable and difficult. Thus, emerges the people paradox; there are your greatest strength but equally may prove your biggest problem. Line Managers, HOD’s, Team Leaders, Supervisors, Branch Managers, Finance Manager, IT Managers, General Managers, Operations Managers, Human Resource Managers, Sales & Marketing Managers, Project Manages, Administration Managers, Entrepreneurs. 21st & 22nd February 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Cash Flow Analysis and Forecasting Workshop
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This workshop is design to help participants appreciate how important cash flow is. Then understand the basics of cash flow management, forecasting and accounting so as to keep tabs on your firm’s financial health. And finally, have systems in place that ensure that you and/or other key financial personnel monitor your cash flow regularly. Financial Controllers/ Managers Financial Analysts, Management Accountants,
Business Analysts, Treasury Professionals, Budgeting & Planning Managers, Managing Directors, CEO, General Managers, Credit Analysts, Commercial Managers, Divisional Managers, Purchasing & Supply Chain Managers, Project Managers.
21st & 22nd February 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

The Complete Course on Facilities Management Workshop
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This 2-day workshop will apply the Best Practices to organize and manage a facilities department as a successful “business within a business”. The goal is to operate and maintain the facilities in an effective and efficient way, in order to integrate function, people and place. Facility Managers, Building Managers /Property Owners, Building/Premises/Estate Managers, Real Estate Analysts, Building /General Services Managers, Manufacturing Site /Plant Managers, Asset & Maintenance Managers, Maintenance & Reliability Engineers, Consultants in Facilities Management and Occupational Safety Professionals. 7th and 8th March 2019 Kigali USD 450

Personal Finance Literacy Program
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Many employees struggle with managing their personal finances. In their pursuit of ‘’fake it till you make it attitude’’, to keep up with the current trends, outdo their colleagues and the easy access to instant mobile money lenders has left many employees paying enormous fees in interest, and thus exacerbating their chronic debt and stress and as a result cannot concentrate effectively on their jobs. This program is designed for all level of employees who want to learn more about dealing with their personal finances. 13th March 2019 Nairobi Ksh 22,500 + VAT pp/USD 250

ICT Audit and Fraud Detection Workshop
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In today’s world, IT fraud prevention and investigation have become an everyday part of corporate life This workshop is intended to sharpen the skills of participants in assisting in the prevention, detection, deterrence and reporting of IT fraud. CEOs’, All Internal Auditors in the Public and Private Sectors, External Auditors, ICT Managers, Branch Managers, Corporate Communications Managers, Accountants & Finance Professionals. 14th & 15th March 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

Dynamic Selling Skills and Technique
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The key to your sales team’s ultimate success is to follow a proven, repeatable process that effectively uncovers and meets your customers’ needs. This 2-day intensive workshop focuses on a dynamic sales process that will assist you to develop a more structured sales approach and enable you to quickly develop skills and techniques that can enhance your sales performance. CEOs’, All Internal Auditors in the Public and Private Sectors, External Auditors, ICT Managers, Branch Managers, Corporate Communications Managers, Accountants & Finance Professionals. 21st and 22nd March 2019 Nairobi Ksh 40,500 + VAT pp/USD 450

The Complete Course on Facilities Management
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This 2-day workshop will apply the Best Practices to organize and manage a facilities department as a successful “business within a business”. The goal is to operate and maintain the facilities in an effective and efficient way, in order to integrate function, people and place. Facility Managers, Building Managers /Property Owners, Building/Premises/Estate Managers, Real Estate Analysts, Building /General Services Managers, Manufacturing Site /Plant Managers, Asset & Maintenance Managers, Maintenance & Reliability Engineers, Consultants in Facilities Management and Occupational Safety Professionals. 21st and 22nd March 2019 Kampala USD 450

ICT Proficiency Skills for PA, Executive Secretaries and Office Administrator
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Today’s business environment is high tech, fast paced and ever changing. This course will demonstrate how you can take charge of your technology and truly exploit its business potential. It will offer innovative approaches and describe the emerging 21st century business etiquette and show how its application can maximise your professional influence and effectiveness. Expand your horizons beyond traditional role of the secretary or personal assistant gain new skills, take on more responsibility and achieve greater work satisfaction. Executive Assistant, Executive Secretary, Legal Secretary, Medical Receptionist, Office Administrator, Office Manager, Personal Assistant. 28th & 29th March 2019 Nairobi Ksh 40,500 + VAT pp/USD 450
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