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Tel: 020 261 7718 | Email: info@graysoncl.com
 

NITA/TRN/917

Customer Service

  • Frontline Excellence, Reception & Telephone Etiquette Workshop
  • Next Generation Customer Experience Workshop

Sales & Marketing

  • How to Respond to Request for Proposal (RFP) Workshop
  • High Performance Sales Workshop
  • Marketing Communication & Brand Management Workshop
  • Negotiation & Strategic Key Account Management Workshop
  • ROI in Sales & Marketing Workshop

Human Resource Management

  • Strategic Human Resource Management Workshop
  • Industrial Relations, Employee Relations & Union Harmony Workshop
  • The “Lost” Labour Law Workshop
  • The Future of HR: Re-engineering the Employee Experience Workshop
  • Occupational, Safety & Health Administration Standards Workshop
  • Performance Management Using Balanced Scorecard Workshop
  • Performance Planning, Appraisal & Feedback Workshop
  • HR Processes, Culture & Change Management

Financial Management

  • Accounts Receivable & Credit Policies Management Workshop
  • Accounting & Finance Policies & Procedures Workshop
  • Mastering Internal Control to Prevent & Detect Corporate Fraud Masterclass
  • Emerging Trends in Debt Collection & Management Workshop

Leadership & Management

  • The Matrix Management Workshop
  • Business Continuity & Resilience Management Workshop
  • Mastering People Management & Team Leadership Workshop

Administration & Secretarial

  • Effective Filling, Records & Office Management Workshop

ICT Training

  • Dynamic Business Reports and Dashboards Using Excel

Public Relations & Communication

  • Public Relations & Corporate Communications Workshop
  • Enhancing Brand Reputation through Corporate Social Investment

Project Management

  • Result Based Monitoring & Evaluation Workshop
  • Comprehensive Project Management Workshop

Supply Chain Management

  • Supplier Relationship Management & Operational Excellence
  • Performing Procurement GAP Analysis Workshop

Experiential Team Building

  • Management Retreats
  • Team Building Course
  • Conflict Management
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