Customer Service
- Frontline Excellence, Reception & Telephone Etiquette Workshop
- Next Generation Customer Experience Workshop
- Mastering the Art of Customer Delight
- Foundations of Contact Centre Management
- Customer Service for Back Office Staff
- Customer Service for Managers
- Handling Customer Complaint Skills
- Healthcare Customer Care
Sales & Marketing
- How to Respond to Request for Proposal (RFP) Workshop
- High Performance Sales Workshop
- Marketing Communication & Brand Management Workshop
- Negotiation & Strategic Key Account Management Workshop
- ROI in Sales & Marketing Workshop
- Marketing for Non-Marketing Managers
- Real Estate Sales & Marketing Masterclass
- Digital Marketing Strategies
Human Resource Management
- Strategic Human Resource Management Workshop
- Industrial Relations, Employee Relations & Union Harmony Workshop
- The “Lost” Labour Law Workshop
- The Future of HR: Re-engineering the Employee Experience Workshop
- Occupational, Safety & Health Administration Standards Workshop
- Performance Management Using Balanced Scorecard Workshop
- Performance Planning, Appraisal & Feedback Workshop
- HR Processes, Culture & Change Management
- HR Metrics & Analytics
- Effective Recruitment, Selection & On-boarding
- Coaching & Mentoring Skills
- HR for Non-HR Managers
- Job Analysis & Evaluation
- Labour Laws & Compliance
- ROI in Learning & Development
- OSHA & Workplace Safety
- Negotiating Collective Bargain Agreement & Industrial Relations
- Discipline Management
- Training Need Analysis
- Performance Improvement Plans (PIP)
- Emerging Rewards & Compensation Management
- Talent Management & Succession Planning
- Payroll Management & Benefits Administration
- Financial Intelligence for HR Professionals
- Train the Trainer (TOT)
Financial Management
- Accounts Receivable & Credit Policies Management Workshop
- Accounting & Finance Policies & Procedures Workshop
- Mastering Internal Control to Prevent & Detect Corporate Fraud Masterclass
- Emerging Trends in Debt Collection & Management Workshop
- Tax Compliance & Regulatory Workshop
- Integrated Business Planning, Budgeting & Forecasting Workshop
- Finance for Non-Finance Workshop
- International Financial Reporting Standards
- Cash Flow Analysis & Forecasting Workshop
- Trade Finance
- Budget Formulation, Implementation, Monitoring & Control
- Personal Finance
- Effective Credit Management & Debt Collection Strategies
Leadership & Management
- The Matrix Management Workshop
- Business Continuity & Resilience Management Workshop
- Mastering People Management & Team Leadership Workshop
- Leadership, Communication & Interpersonal Skills
- New Manager Boot Camp
- 10 Tools for Highly Effective Managers
- Work – Life Balance
- Change Management
- Leading Highly Effective Teams
- Emotional Intelligence
- Business Strategy Development, Planning & Implementation
- Entrepreneurship Skills for Managers
- The Complete Course on Facilities Management
- Managing Multiple Tasks, Priorities & Meeting Deadlines
- Corporate Governance
Administration & Secretarial
- Effective Filling, Records & Office Management Workshop
- Perfect PA, Executive Assistant & Office Administrator Masterclass
- Running Effective Meetings & Minutes Taking Skills
- Administration and Office Management
- The Essentials of Business Etiquette & Protocol
ICT Training
- Dynamic Business Reports and Dashboards Using Excel
- MS Excel Skills for Business
- MS PowerPoint for Managers
- MS Project for Managers
- Cybersecurity Fundamentals for Managers
- MS Project
- SPSS Data Analysis
- MS Excel for HR & Administrative Professionals
- ICT Skills for PA, Executive Assistant & Office Administrator
- Data Analysis & Visualisation Using R Programming
- AUTOCAD Civil 3D
Public Relations & Communication
- Public Relations & Corporate Communications Workshop
- Enhancing Brand Reputation through Corporate Social Investment
- High Impact Presentation
- Essential Communication Skills for Professionals
- Enhancing Communication through Emotional Intelligence
- Report Writing Skills
Project Management
- Result Based Monitoring & Evaluation Workshop
- Comprehensive Project Management Workshop
- Project Communication & Stakeholders Engagement
- Project Management for Non-Project Managers
Supply Chain Management
- Supplier Relationship Management & Operational Excellence
- Performing Procurement GAP Analysis Workshop
- Effective Purchasing, Tendering & Supplier Selection
- Warehouse and Stores Management
- Contract Excellence for Non-Legal Professionals
- Inventory & Stock Control Management
- Developing Specifications & Evaluating Tenders
- Contract Management
- Drafting Contracts and Writing Scope of Work
Experiential Team Building
- Management Retreats
- Team Building Course
- Conflict Management