Customer Experience & Service Excellence
| Title |
Dates |
Venue |
Charges |
Book |
| Turning Broken Customer Journeys into Real Business Results |
2026-07-02 to 2026-07-03 |
Kampala |
USD 450 pp |
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|
| Turning Broken Customer Journeys into Real Business Results |
2026-06-04 to 2026-06-05 |
Nairobi |
Kes 42,550 / USD 400 pp |
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|
| NPL Management, Recovery & Loan Restructuring |
2026-05-28 to 2026-05-29 |
Lusaka |
USD 500 pp |
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|
| Call Centre Performance, NPS & Service Recovery |
2026-04-23 to 2026-04-24 |
Nairobi |
Kes 42,500 / USD 400 pp |
Register
|
| Digital Customer Experience & Omni-Channel Service |
2026-04-23 to 2026-04-24 |
Lilongwe |
USD 400 pp |
Register
|